Privacy policy

This policy explains what information HygienicPet collects, why, and how it’s used.

Information we collect

• Account details: name, email, phone number, and password (stored as a one-way hash, never in plain text).
• Delivery addresses you save or enter at checkout.
• Order history: items purchased, prices, delivery slot, and order status.
• Product reviews and ratings you choose to submit.
• Your shopping cart, kept in your browser’s local storage — not sent to us until you check out.

How we use it

• To process and deliver your orders, and to contact you about them.
• To maintain your account and order history.
• To send order confirmations and, if you opt in, occasional promotional emails.
• To detect and prevent fraud, abuse, and bot activity.

We don’t sell your personal information to third parties.

Third parties we use

We use a transactional email provider to send order confirmations and account emails on our behalf. As we add payment processing, a payment gateway will process your payment details directly — we don’t store card numbers ourselves.

Cookies

We use one strictly-necessary cookie to keep you signed in. We don’t currently use advertising or analytics cookies.

Data retention

We keep order records for as long as your account is active, and as needed to meet accounting and legal obligations. You can request deletion of your account and personal data at any time, subject to what we’re legally required to retain.

Your rights

You can access, correct, or request deletion of your personal data by contacting support@hygienicpet.com.

Changes to this policy

We may update this policy from time to time; the “last updated” date above will reflect the latest revision.

This is a general template, not legal advice — have it reviewed by a qualified professional against applicable data-protection law (e.g. India’s DPDP Act, GDPR if you serve EU customers) before relying on it commercially.